For the 2nd straight J.D. Power and Associates study, Verizon Wireless has taken the crown for best in the industry when it comes to customer care. Their score of 762 was 10 points higher than the overall industry average which is based on … Droid Life
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Verizon Wireless Leads Industry in Customer Care According to J.D. …
Verizon Wireless has been awarded the highest ranking in J.D. Power and Associates' latest report, the 2012 U.S. Wireless Customer Care Performance Full-Service Study. The carrier had a ranking of 762, putting it 10 points ahead of the industry average. The three other major carriers were all lumped together into a category called “the rest,” which doesn't say much for their performance. For …
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Verizon Wireless awarded top slot in J.D. Power customer care survey
Report Analyzes Combined Wireless and Wireline AssetsNEW YORK, Dec. 15, 2011 /PRNewswire/ — Industry analyst firm Gartner Inc. has positioned Verizon in the Leaders quadrant in a new report, “Magic Read more > > Verizon Wireless related Press Releases
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Leading Analyst Firm Positions Verizon in Leaders Quadrant of U.S. …
NEW YORK – Industry analyst firm Gartner Inc. has positioned Verizon in the Leaders quadrant in a new report, “Magic Quadrant for U.S. Telecommunications Service Providers.”1
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Leading Analyst Firm Positions Verizon in Leaders Quadrant of U.S. Telecommunications Service Providers
Comcast and Time Warner give up on ambitions to compete in the cellphone arena with sale of wireless spectrum that will better position Verizon to compete with rival AT&T. A joint venture including the nation’s two largest cable companies took the biggest step yet to pull the industry out of its once ambitious plans to build a wireless network and compete with mobile carriers for cellphone …
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Verizon Wireless to buy cable airwaves for $3.6-billion
Verizon Wireless’ plan to buy 20MHz of wireless spectrum for $3.6 billion from cable operators will shake up the industry. CNET takes a look at how the various players will be affected.
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Verizon’s $3.6 billion spectrum deal: Who wins and who loses?
AT&T’s bid to take over T-Mobile suffered a major setback this week when the Federal Communications Commission said the merger wasn’t in the public interest since it would significantly diminish competition in the industry. Before the decision could be reviewed by a judge and officially rejected by the FCC, AT&T formally withdrew its application. While that doesn’t mean the deal’s dead, it makes …
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Can T-Mobile Survive Without AT&T?
NEW YORK – In another industry first, Verizon has deployed 100G (gigabits per second) technology on an ultra-long-haul optical system on a portion of the company’s U.S. backbone network. The company plans to deploy this next-generation technology on more than 10 routes in 2011.
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Verizon First Global Service Provider to Deploy 100G on U.S. Long-Haul Network
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